🔒 Privacy Policy

Privacy policy

Learn how we protect data and what rights you have as a user.

AI Bot System

Data scope

We collect only the data needed to run the system.

Account data

Email, username, and profile settings.

Core Protected

Device data

Device identifiers, statuses, and event metadata.

Technical Operational

Event history

Event timestamps, alert types, and image data.

Logs Retention

Your rights

We provide transparency and control over your data.

Access and export

You can download a copy of your data and event history.

Control Visibility

Correction and deletion

On request, we update or delete account data.

GDPR Security

Processing limits

You can limit processing within regulatory requirements.

Rights Trust

Contact

For privacy matters, contact our team.

Privacy email

privacy@genstar.ai

Customer portal

Data-related tickets

Security

Report security incidents